Bristow & Sutor
Online Training Sessions

Online Training

You can book attendance at our online training sessions below. Please note that you must register to attend; anyone who has not registered will not be admitted into the session.

Our bookable online training sessions

Identifying and Supporting Vulnerable Customers

Online Training Sessions

Identifying and Supporting Vulnerable Customers

We pursue the highest standards of ethics and professionalism, always acting in strict compliance with the law and our clients’ guidelines.

Monday 19th January @ 10am

Friday 20th February @ 1pm

Three Stages of Recovery Action

Online Training Sessions

Three Stages of Recovery Action

The Compliance, Enforcement and Sale or Disposal stages of the enforcement process.

Tuesday 16th December @ 9:30am

Thursday 18th December @ 2pm

Thursday 8th January @ 2pm

Tuesday 20th January @ 9:30am

Powerful Collection Techniques

Online Training Sessions

Powerful Collection Techniques

The different styles of approach and how they work to maximise collections.

Tuesday 2nd December @ 9:30am

Thursday 4th December @ 2pm

Tuesday 6th January @ 9:30am

Thursday 15th January @ 2pm

Handling Difficult Calls

Online Training Sessions

Handling Difficult Calls

Insights into emotional intelligence, telephone manner and positive call handling.

Tuesday 9th December @ 9:30am

Thursday 11th December @ 2pm

Tuesday 13th January @ 9:30am

Thursday 22nd January @ 2pm

Client Web user training

Online Training Sessions

Client Web user training

User training on our Client Portal, for beginners, admins and those in need of a refresher.

Please contact your dedicated Client Solutions Manager to book

If you would like to discuss training with us, or if you have any problems booking onto the sessions, then please email us so we can support you.